Shipping policy

Effective Date: January 1, 2022

Welcome to VaseBloom.store. We are committed to providing a reliable, transparent, and efficient shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered. By placing an order through VaseBloom.store, you agree to the terms outlined below.

1. Our Shipping Commitment

At VaseBloom, we believe shopping online should be simple and worry-free. From the moment your order is placed until it arrives at your doorstep, our team works hard to ensure every package is handled with care.

Every decorative vase, ceramic piece, glass vase, and floral accessory is carefully inspected and securely packaged to help prevent damage during transit.

2. Free Worldwide Shipping

We proudly offer:

  • Free Shipping Worldwide
  • No Minimum Purchase Required
  • Secure Packaging
  • Order Tracking
  • Reliable International Delivery

No hidden shipping charges will be added during checkout.

3. Shipping Destinations

We currently ship to most countries and regions around the world.

If shipping is unavailable for your location due to carrier restrictions or local regulations, you will be notified before completing your purchase.

4. Processing Time

After an order is successfully placed, our fulfillment team begins preparing it for shipment.

Typical processing includes:

  • Order verification
  • Quality inspection
  • Protective packaging
  • Shipping label preparation
  • Carrier pickup

Processing Time:

1–3 Business Days

Orders placed on weekends or public holidays will begin processing on the next business day.

5. Estimated Delivery Time

Once your package has been shipped, estimated delivery is:

7–10 Business Days

Please note that delivery estimates are not guaranteed and may vary depending on destination, customs procedures, weather conditions, carrier operations, or other unforeseen circumstances.

6. Order Confirmation

Immediately after placing your order, you will receive an email confirming that your purchase has been successfully received.

This email includes:

  • Order number
  • Purchased items
  • Billing summary
  • Shipping information

Please review your order carefully and contact us promptly if any information needs correction.

7. Shipping Confirmation

When your order has been dispatched, you will receive a second email containing:

  • Shipping confirmation
  • Tracking number (when available)
  • Carrier information
  • Estimated delivery details

You may use the tracking information to monitor your shipment throughout transit.

8. Packaging Standards

Every shipment is carefully packaged to help protect delicate decorative products.

Depending on the product, protective materials may include:

  • Reinforced cartons
  • Bubble cushioning
  • Foam protection
  • Corner protectors
  • Protective wrapping
  • Internal stabilizers

Our goal is to minimize the possibility of transit damage while reducing unnecessary packaging whenever possible.

9. Multiple Item Orders

If your order contains multiple products, they may be shipped:

  • Together in one package, or
  • Separately from different fulfillment locations.

Separate shipments may arrive on different dates.

This is normal and does not indicate that any items are missing.

10. Shipping Delays

Although we strive to meet estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather
  • Customs inspections
  • Airline delays
  • Public holidays
  • High shipping volumes
  • Natural disasters
  • Transportation disruptions
  • Government regulations

We appreciate your patience if unexpected delays occur.

11. Customs and Import Procedures

International shipments may be subject to customs inspections depending on local regulations.

Customs processing times vary by country and are outside our control.

Customers are responsible for complying with local import regulations where applicable.

12. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Please carefully review:

  • Recipient name
  • Street address
  • Apartment or unit number
  • Postal code
  • City
  • State or province
  • Country
  • Phone number

Incorrect or incomplete information may result in shipping delays or failed deliveries.

13. Address Changes

If you need to change your shipping address, please contact us immediately after placing your order.

Address changes can only be made before the order enters shipment processing.

Once an order has shipped, address modifications may no longer be possible.

14. Failed Deliveries

A delivery may fail due to:

  • Incorrect address
  • Recipient unavailable
  • Refused delivery
  • Carrier access limitations
  • Customs issues

If your package is returned to us, our support team will work with you to determine the best solution.

Additional carrier fees may apply in certain circumstances.

15. Lost Packages

If your tracking information has not updated for an extended period or your shipment appears lost, please contact our customer support team.

We will:

  • Contact the shipping carrier
  • Investigate the shipment
  • Provide updates
  • Arrange a replacement or refund when appropriate

Customer satisfaction remains our priority.

16. Damaged Shipments

If your package arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

  • Order number
  • Photos of the damaged item
  • Photos of the packaging
  • Photos of the shipping box

Depending on the situation, we may provide:

  • Replacement product
  • Partial refund
  • Full refund

17. Tracking Information

Most orders include shipment tracking.

Tracking information may require 24–72 hours to update after the carrier receives the package.

If your tracking information has not updated after several days, please contact our support team for assistance.

18. Delivery Responsibility

Once a package has been successfully delivered to the shipping address provided during checkout, responsibility transfers to the recipient.

If theft occurs after confirmed delivery, we recommend contacting the local carrier or relevant authorities.

Our customer support team will gladly assist whenever possible.

19. Holiday Shipping

During major holidays and peak shopping seasons, shipping volumes may increase significantly.

As a result:

  • Processing times may be slightly longer.
  • Carrier delivery times may vary.
  • Tracking updates may be delayed.

We recommend placing holiday orders early whenever possible.

20. Sustainability

Whenever possible, VaseBloom seeks to reduce environmental impact by:

  • Using efficient packaging
  • Minimizing unnecessary materials
  • Selecting durable shipping supplies
  • Reducing packaging waste while maintaining product protection

We continue to improve our fulfillment practices with sustainability in mind.

21. Shipping Restrictions

Certain products or destinations may be unavailable due to:

  • Carrier limitations
  • Import restrictions
  • Government regulations
  • Local shipping policies

If we cannot fulfill an order, customers will be contacted promptly and offered an appropriate solution, including a full refund if necessary.

22. Customer Support

If you have any shipping-related questions, we are always happy to help.

VaseBloom.store

Business Address
3000 Rue Modugno
Saint-Laurent, QC H4R 1T5
Canada

Email: support@VaseBloom.store

Phone: (905) 555-0117

Our customer support team is committed to providing timely, friendly, and professional assistance throughout your shopping experience.

Thank you for choosing VaseBloom. We appreciate your trust and look forward to delivering elegant home décor directly to your doorstep with care, reliability, and exceptional service.